Help desk launch
Moved support from email to ticket pipelines with SLA tracking and automated status updates.
HubSpot consulting
HubSpot Service Hub consulting
Tickets, help desk and customer feedback connected to your CRM.
Talk to a Service Hub expert →Overview
HubSpot Service Hub gives support teams a help desk, ticket pipelines, knowledge base and customer feedback — all tied to the same contact records as sales and marketing.
We design ticket pipelines, routing and SLAs so nothing slips, and set up feedback loops that surface churn risk early.
Service Hub services we offer
Service Hub Implementation
Greenfield builds designed around your actual process — requirements, architecture, configuration, testing and go-live.
Service Hub Migration
Move from spreadsheets, legacy CRMs or another platform with mapped, validated and reconciled data.
Service Hub Enhancements
New objects, automation, integrations and UX improvements delivered in focused, low-risk iterations.
Service Hub Data Cleanup
Deduplication, normalization, enrichment and governance rules so your reports can be trusted again.
Service Hub Ongoing Admin & Support
A fractional admin team on retainer for tickets, releases, user management and continuous improvement.
Service Hub Audits
A clear-eyed health check of configuration, security, automation and adoption with a prioritized roadmap.
Service Hub Training
Role-based enablement for end users, managers and admins — live sessions, recordings and playbooks.
Typical engagements
Representative examples of the work we do.
Knowledge base
Launched a public help center with article analytics and search insights.
NPS program
Automated NPS surveys with follow-up tasks for detractors.
Service Hub FAQ
Can Service Hub replace Zendesk?
For many teams, yes. We migrate tickets and articles and replicate key automation.
Is there a customer portal?
Yes — customers can view and reply to their tickets in a branded portal.
Do you set up reporting?
We build dashboards for volume, response times, resolution and satisfaction.
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